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Microsoft Outage

Posted on: 13th Nov 2026

Dear Parents/Carers,

As some of you may have already seen in the news this morning Microsoft are reporting a worldwide outage which is affecting some of their key services.

I would like to reassure that this will not affect the running of the Academy today (13.11.26).

The school day will run as normal.

The systems listed below are not affected by the Microsoft issue, and would like to provide reassurance that their will be no disruption to learning:

Safeguarding - CPOMS

School Management Information System (MIS) - Arbor, which holds all student details, and supports attendance.

EduLink - Used for a variety of purposes, but includes parent/carer messaging and registers.

Currently Microsoft Outlook is affected so staff will be unable to access their emails, if you have recently emailed the school, please could I ask for your patience whilst we are waiting for this service to be restored.

In the event that you need to contact the Academy today, please contact via telephone via the main reception or messaging via EduLink.

We will provide a further update as soon as we have any further information.

Thank you for your understanding & patience at this time.

Yours faithfully,

Steffan Ball

Principal